Services

Technology Solutions & Services Overview

For over 30 years, our trained and certified technicians have been offering comprehensive repair and support solutions tailored to meet your business needs. Our Service offerings range from annual contracts or time and material service and include both on-site and depot repair service options. Whether you need immediate repairs on mission critical devices or preventative maintenance services, our service technicians are here to help.
We provide nationwide repair service where our trained and certified technicians can perform repairs onsite at your location, or you can ship your equipment to our depot repair facility. We service all makes and models of printers from thermal label printers to office laser printers and copiers, as well as repair of your mobile computers and tablets. With quick response times and exceptional customer service our goal is to get your equipment back up and running with minimal downtime.

Choose from one of the following service options or let us customize a plan that best fits your company’s requirements.

Maintenance Agreements

An IMS Maintenance Agreement will take the guesswork out of equipment maintenance and repair costs.

Time and Material Service Options

Utilize our Depot Service option to get quality, cost-effective, and timely maintenance for your mobile devices and portable desktop printers.

IMS Managed Print Services

IMS Managed Print Services can help businesses streamline their print processes and increase efficiency, reducing up to 30% of printing costs

IMS Offers End-to-End Solutions that Minimize Downtime & Maximize the Performance of Your Devices

IMS has been providing our clients with reliable service, quality answers, and cost-effective solutions for 20+ years.

Equip your business with reliable technology and consistent service, only at IMS.

Outstanding Service

We deliver superior, reliable service that is tailored to your organization. Flexible agreement options include same business day, next business day, 24/7, corral, time & material, and depot repair.

Customized Maintenance

We deliver superior, reliable service that is tailored to your organization. Flexible agreement options include same business day, next business day, 24/7, corral, time & material, and depot repair.

Qualified Technicians

Our technicians are factory trained and highly motivated to provide quality service to our customers. With an average of more than 20 years of experience servicing office automation equipment.

Request a free quote today!

Our sales and service experts understand today’s challenges and the technology that is available to fix your problems and improve your short-term and long-term operations. Let’s talk.
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At Information Management Solutions (IMS), we are committed to helping clients increase efficiencies and productivity while controlling costs.

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